WHAT WE COLLECT
And why.
Account info (required)
Your email + name. Used for login, weekly progress emails and refund requests. Encrypted at rest.
Audio (transient)
Your speech is uploaded for AI grading, then deleted within minutes. We keep the transcript so you can see your own history.
Usage telemetry (anonymous)
Which buttons you tap, which lessons you finish, which days you skip. Anonymous, aggregated. We use it to make Angie smarter. You can opt out in Account → Privacy.
Payment info (Stripe)
Card details never touch our servers. Stripe holds the card; we hold a token. PCI compliance is theirs to maintain.
YOUR RIGHTS
GDPR / UK GDPR.
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Access — download every piece of data we hold on you. One tap in Account → Privacy.
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Correction — fix anything wrong. Same place.
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Deletion — wipe everything in 30 days. We don't slow-walk this.
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Portability — export your transcripts and band history as CSV / JSON.
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Objection — opt out of telemetry without losing access to the product.
For any of these, the fast path is Account → Privacy. For anything not in the app, email privacy@britwise.info. We respond within 30 days, usually within 5.
CONTACT THE DPO
Data Protection Officer: dpo@britwise.school. Britwise School Ltd (Company No. 17253094), registered in England & Wales. Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.